General Public

DHS provides many resources to keep the public informed about activities, and performance of the agency and providers we license.

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How to report fraud

The DHS Office of Inspector General (OIG) accepts tips and complaints about potential fraud, waste and abuse in Minnesota Department of Human Services programs. Your information will be reviewed promptly. While you are not required to leave contact information, often it is helpful if investigators need to contact you with follow up questions.

  • Report fraud by recipients

    Examples of fraud:

    • Medical identity theft or sharing Medical Assistance cards
    • False application for a publicly funded program
    • Not reporting full income from all jobs, and payments
    • Not accurately reporting household members
    • Claiming hours for child care services that weren’t provided
    • Selling EBT cards
    • Theft of medical cards; using cards to get services

    Report fraud by recipients of public assistance programs such as cash, food, child care, health care. 

  • Report fraud by child care providers

    Examples of fraud:

    • False, fraudulent claims submitted by Child Care Assistance providers
    • Billing for child care services that weren’t provided
    • Reporting false employment hours
    • Providing false time sheets

    Report fraud by child care providers who serve public recipients.

  • Report fraud by health care providers

     Examples of fraud:

    • False, fraudulent claims submitted by health care providers
    • Billing for health care services that weren’t provided
    • Reporting false employment hours
    • Providing false time sheets

    For suspected fraud involving health care providers, call:

    • Twin Cities metro: 651-431-2650
    • Toll-free line: 800-657-3750 
  • Important information to include

    Your information will be helpful if you can include the details of who, what when, where and how.

    Who is involved? Report as much of the following information you have about the person, or people, you are calling about. Provide the full name, date of birth, and address or place of subject. Describe relationships between people involved. Who else knows this is happening, or is a witness?

    What do you believe is the actual fraud, what did the person/people do? Describe exactly what is happening. What documentation or evidence do you have, or do you know exists?

    When did this last occur? Provide date/time. Was this a one-time incident or is it an ongoing situation? Will this happen again in the future?

    Where is the activity taking place? If possible, give details, names of stores, addresses of residences, and the name of the city/town.

    How is this happening? How did you come to find out about it?

  • After you log a complaint

    An OIG investigator will review your complaint for relevance and completeness. Not all complaints result in an investigation. If you have opted to identify yourself, an investigator may contact you for additional information.

    The most effective way to report fraud is by completing a Minnesota Fraud Hotline form. However, if you prefer to contact the Office of Inspector General by phone, please call the appropriate number.

    For suspected fraud involving health care providers:

    • Twin Cities metro: 651-431-2650
    • Toll-free line: 800-657-3750

    For suspected fraud involving recipients of cash, child care, food assistance, health care and child care providers:

    • Twin Cities metro: 651-431-3968
    • Toll-free line: 800-627-9977

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