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DHS provides many resources to keep the public informed about activities, and performance of the agency and providers we license.

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How to report fraud

The DHS Office of Inspector General (OIG) accepts tips and complaints about potential fraud, waste and abuse in Minnesota Department of Human Services programs. Your information will be reviewed promptly. You are not required to leave contact information but doing so would allow an investigator to contact you if more information is needed.

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Examples of Recipient fraud:

  • Medical identity theft or sharing Medical Assistance cards
  • False application for a publicly funded program
  • Not reporting full income from all jobs, and payments
  • Not accurately reporting household members
  • Claiming hours for child care services that weren’t provided
  • Selling EBT cards
  • Theft of medical cards; using cards to get services

Examples of Child Care Provider fraud:

  • False, fraudulent claims submitted by Child Care Assistance providers
  • Billing for child care services that weren’t provided
  • Reporting false employment hours
  • Providing false time sheets

Examples of Health Care Provider fraud:

  • False, fraudulent claims submitted by health care providers
  • Billing for health care services that weren’t provided
  • Reporting false employment hours
  • Providing false time sheets

For suspected fraud involving recipients of cash, child care, food assistance, health care and child care providers:

  • Twin Cities metro: 651-431-3968
  • Toll-free line: 800-627-9977

For suspected fraud involving health care providers:

  • Twin Cities metro: 651-431-2650
  • Toll-free line: 800-657-3750

Information to Include:

Your information will be helpful if you can include the details of who, what when, where and how.

Who is involved? Report as much of the following information you have about the person, or people, you are calling about. Provide the full name, date of birth, and address or place of subject. Describe relationships between people involved. Who else knows this is happening, or is a witness?

What do you believe is the actual fraud, what did the person/people do? Describe exactly what is happening. What documentation or evidence do you have, or do you know exists?

When did this last occur? Provide date/time. Was this a one-time incident or is it an ongoing situation? Will this happen again in the future?

Where is the activity taking place? If possible, give details, names of stores, addresses of residences, and the name of the city/town.

How is this happening? How did you come to find out about it?

After You Log a Complaint:

*Do Not Expect a Follow-Up Response.

An OIG investigator will review your complaint for relevance and completeness. Although every report of fraud is tracked, not all complaints result in an investigation. If you provide your name and contact information, an investigator may contact you.



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