Introduce Universal Design to Enhance Performance
Universal Design is defined as the design of products and environments that are accessible and usable by all people to the greatest extent possible, without the need for adaptation or modification.
Its key principles are simplicity, flexibility and efficiency. And whether we realize it or not, most of us benefit from universal design on a daily basis. For example, text messaging service on cell phones from an employer could be used by many employees.
Universal Design offers a lens through which every aspect of a business can be viewed and a set of tools through which products, services, customer satisfaction, and employee recruitment and retention can be improved. In the workplace, it is especially beneficial to streamlining processes when applied to the physical environment, communications, and technology.
For more information about how universal design can enhance your company, visit JAN and search 'universal design' or call 800.526.7234; TTY 877.781.9403.
Making Adjustments to Enhance Employee Performance
Often, a modification or adjustment to a job or work environment enables all employees to achieve higher performance. Employers frequently provide flexible work hours, telecommunications and telecommuting options, or ergonomic adjustments to a work space to improve employee performance. Including all employees in developing the adjustments saves time and money.
There are a number of adjustments that benefit all employees by improving performance and by increasing efficiency:
Employee Plans Improve Performance
All employees, including those who have disabilities, expect to be held accountable for their work performance. If an employee who has a disability cannot satisfactorily perform the essential functions of his or her job after a full and defined trial period, and with appropriate reasonable accommodations, then employment may be terminated.
In any hiring situation, there is a possibility for poor performance. People who have disabilities welcome opportunities to improve their performance and contribute to business growth. A performance action plan gives struggling employees the opportunity to succeed while still holding them accountable for performance.
Develop Performance Plans
It is not always clear why an employee has poor performance and developing a plan can help both the employer and the employee determine if there is an underlying cause for poor performance, such as lack of training or a needed accommodation.
The following suggestions can help managers and employees develop a plan to improve performance that does not meet expectations.
Performance plans provide good opportunities for employers to learn more about what employees need to maximize success in a position, sometimes leading to company-wide improvements.
For consultation and support, contact your regional Disability Employment Specialist (800-328-9095).