If you have questions or concerns regarding your phone service or other communications services, here’s where to go for help:
Minnesota Department of Commerce
The Minnesota Department of Commerce retains records of licensed telephone companies, and can help you locate phone companies serving your area. If you want to file a formal complaint with the Public Utilities Commission, we can explain the process. We also post helpful information on our website, such as how to understand your phone bill, and how to avoid getting slammed, crammed, or otherwise scammed by telephone companies.
Other ways we can help:
Questions about broadband/Internet service in Minnesota can be directed to the Office of Broadband Development at DEED. General information and resources related to broadband are also available on the Office of Broadband website.
Consumer complaints about local and in-state long distance telephone service are addressed by the Consumer Affairs Office of the Minnesota Public Utilities Commission. This office also assists utility customers by mediating disputes with companies regarding issues such as service, billing, and installation.
Better Business Bureau
Call your local City Hall
Department of Revenue
Federal Trade Commission
National Do Not Call Registry
Gopher One (Department of Public Safety)
"Call Before You Dig"
Pay Phones (call pay phone owner at number listed on phone)