Brochures for the various forms of relay services.
Information on the various types of Minnesota Relay services available.
Captioned Telephone (CapTel™)
CapTel relay allows a person who is hard of hearing to see word-for-word captions of their telephone conversation on a bright, easy-to-read display window built into the CapTel phone, while also listening to what is being said using their residual hearing (much like TV captioning).
Hearing Carry Over (HCO)
HCO relay allows a person who can hear but who has very limited or no speech capability to make and receive phone calls. The HCO user types his/her conversation for the CA to read to the other person, and listens directly to the other person’s response.
STS allows a person who has difficulty speaking or being understood on the phone to communicate using his or her own voice or voice synthesizer. The CA revoices the words of the person with a speech disability so the other person on the call can understand them.
Voice Carry Over (VCO)
VCO allows a person who has difficulty hearing on the phone to voice their conversations directly to the other person on the call. The CA then types the other person’s response to the VCO user.