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Franchises Online Filing Help

What is this about?

The Department of Commerce has developed an internet based application to allow for the electronic filing of franchise filings. The goal is to save our customers printing and postage costs.

What do I need to know?

  1. The application only accepts PDF files at this time.
  2. All files must be less than 10mb in size. You may need to split a document into parts to meet this limitation.
  3. You may submit up to 10 documents in one submission.
  4. If you are authorized to file for multiple entities you only need one account.
  5. Disclosure forms are always the type of private. All other documents types are public.
  6. The department does not accept documents that contain social security numbers or personal addresses.

How do I use the application? 

  1. Navigate to 
  2. Choose the register button. 
  3. Fill out all the mandatory fields and submit your registration. You must use a valid email address to receive your temporary credentials. 
  4. Wait for the application to send you an email with your temporary password. The email account you used will always be your user ID. The email should arrive within a few minutes. 
  5. Using the temporary password log-in in to the application. You will be asked to change your password upon your first login. Passwords must be a minimum of 8 characters and contain a capital letter and a number or special character. 

How do I submit a document? 

  1. Prepare your document(s) for filing. Put them in a location you can easily find when you need to add them to your submission and make sure they are less than 10mb. 
  2. Login to the application and choose the submit documents menu choice. 
  3. Follow the instructions to complete your submission. 

What happens after I submit? 

  1. We recommend you print the confirmation page for your records. 
  2. Department staff will review the submission for accuracy. The time frame depends on staffing levels and current workload. 
  3. If the document contains deficiencies you will receive an email spelling them out. See how to respond to deficiencies below. 
  4. When the department determines that the submission is accurate it will be accepted. Public documents in the submission will be immediately available under the Franchise Registrations area of interest in the Commerce CARDS application.

How do I respond to deficiencies?

  1. Do not fix and resubmit the original document. Prepare a new document that only contains the deficiency corrections. 
  2. Login to the application and choose Deficiency Response. 
  3. Submit the deficiency correction document you created. 

What if I need to make a payment? 

  1. Send a check with the appropriate fees to the Minnesota Department of Commerce. 

What do I do if I have questions or comments? 

Send an email to and you will receive a prompt response.