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Where to go for more information

It is important for people of all ages to be aware of the potential advantages and disadvantages of long-term care insurance in relation to their individual situation. In addition to consulting with a financial planner, accountant, or attorney to get answers for specific questions, Minnesotans can check with the following agencies and organizations offering information and counseling on the subject of long-term care.

Minnesota Department of Commerce

85 7th Place East, Suite 600, St. Paul, MN 55101-3165
Consumer Response Team: 651-539-1600 (or 1-800-657-3602)

If you have complaints about an agent or a company selling Long-term care insurance in Minnesota, call our department's Consumer Response Team at the number listed above. Your inquiry may trigger an investigation that could help you and other consumers as well.

Minnesota Long Term Care Partnership

Minnesota Department of Human Services

Senior LinkAGE Line

This is a free telephone information and assistance service which links seniors and their families throughout Minnesota to a wide range of community services at the local level, from transportation, housing and legal assistance to help with meals, insurance counseling, or buying prescriptions.

Office of Ombudsman for Long Term Care

Minnesota Board on Aging
P.O. Box 64971
St. Paul, MN 55164-0971
651-431-2555 (or 1-800-657-3591)

The office is a program of the Minnesota Board on Aging and advocates for person-directed living, throughout the health care continuum, which respects individuals values and preferences and preserves individual rights.

Regional ombudsmen and volunteers, work with consumers, citizens, nursing homes, hospitals, home care and social service agencies and public agencies to enhance the quality of life and services for individuals receiving health care and supportive services at home, in hospitals, in nursing homes and boarding care homes, and in other community settings such as housing with services (assisted living, customized living), adult foster care and adult day centers.

The office also works to enhance the quality of life and services for consumers by advocating for reform in the health care and social services delivery systems through changes in state and federal law and administrative policy.

Own Your Future

In October 2012, Governor Mark Dayton and Lieutenant Governor Yvonne Prettner Solon urged Minnesotans ages 40 to 65 to create a long-term care plan for the future. The Own Your Future initiative is a collaboration between Minnesota and federal Department of Health and Human Services to help Minnesotans plan for future long-term care needs.  Visit the website for more information on the basics of long-term care, how to create a plan, and other resources related to long-term care.

Own Your Future
If you have questions, please email at:


Medicare website has information about purchasing LTC coverages. Once at their site, click on Long Term Care.