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Complaints


If you are in a dispute with an insurance company or insurance agent in Minnesota and have been unable to resolve it to your satisfaction, the Minnesota Department of Commerce may be able to help.

Health Insurance-Appeal for External Review  (.pdf)
If you have a health insurance claim that continues to be denied by a health plan company, you have the right to appeal that denial.

Insurance Complaints
If you are in a dispute with an insurance company or insurance agent in Minnesota and have been unable to resolve it to your satisfaction, the Minnesota Department of Commerce may be able to help.

Self Insurance Health Plan Complaints
Questions and answers about Self-Insured Health Plans

What if your ins. company goes out of business?
When an insurance company licensed in Minnesota is placed into receivership, Minnesota policyholders can still get their covered claims paid (up to a limited amount) by one of the state's "insurance guaranty funds."

Service of Process
Forms and instructions for serving a summons and complaint on an insurance company.