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Training Materials


FFY14 Other Training Materials


New Emergency and eHEAT Functionality

  • ‘Resolved’ Function Enhancement
  • Emergency Documentation Requirements
  • ‘Pending Obligation’ payments

These training tools instruct on the ‘Resolved’ function, which was added for connected fuel vendors to the application emergency functionality and include clarification on the policy and procedures for addressing household emergencies. The materials also explain the new eHEAT payment status called ‘Pending Obligation.’ The current policies and expectations for these three areas are detailed in the training materials and PPT slides released in October 2013.

Understanding FFY14 Assurance 16 Changes

The document Understanding FFY14 Assurance 16 Changes provides some basic background and guidance on the following: 

  • How to understand the purpose of A16 and what we want to achieve with it 
  • How some of the FFY14 enhancements were developed
  • How to determine if an activity is allowable and can be funded using A16 funds 

FFY 2014 Annual Training


Training Turn Around Document 

Slides used during the EAP Coordinators’ training presented at FFY2014 EAP Annual Training August 20 and 21, 2013 are contained in the Turn Around Document  or TAD (.pdf). The presentation is sectioned into the following smaller PowerPoint presentations for training local EAP staff. 

Training Slides

This PDF file is a record of the FFY2014 EAP Annual Training as it happened. It includes the question and answer sessions as well additional documents used during training.

  • Section 1 Includes Overview; FFY13 Outcomes: FFY14 Outlook (.ppt)
  • Section 2 Includes Crisis Policies & Procedures; Reasonable Payment Worksheet.
  • Section 3 Includes Program Eligibility; Application Policy; Application Changes; Application Processing; Safe at Home Presentation (MN Secretary of State); Safe at Home & EAP (.ppt)
  • Section 4 Includes Primary Heat; Payments & Refunds; Documentation; Forms (.ppt) 
  • Section 5 Includes DOC Outreach; Assurance 16 (.ppt)
  • Section 6 Includes ERR; Energy Vendors; Public Utilities Commission Presentation; EAP WAP Coordination; WAP Presentation (.ppt)
  • Section 7 Includes Fiscal Management; Incidents & Appeals; Data Practices; National Program Performance Measurement (.ppt) 
  • Section 8 Includes Quality & Performance Controls; State Monitoring & Auditing; Grant Contract (.ppt)

FFY 2013 Annual Training


Training Turn Around Document

This PDF file is a record of the FFY2013 EAP Training as it happened. It includes the question and answer sessions as well additional documents used during training.

Training Slides 

Slides used during the EAP Coordinators’ training presented at FFY2013 EAP Annual Training August 15 and 16, 2012. The presentation is sectioned into the following smaller PowerPoint presentations for training local EAP staff. 

  • Section 1 Includes Overview; FFY12 Outcomes; FFY 13; The Story of the Finding; FFY13 Outlook (.ppt)
  • Section 2 Includes DOC Internal Controls Director Presentation; Crisis (.ppt)
  • Section 3 Includes Xcel Energy Presentation; Energy Vendors; Public Utilities Commission Presentation; Internal Controls; Documentation; Program Eligibility (.ppt)
  • Section 4 Includes Applications & Application Processing; Local Plan (.ppt) 
  • Section 5 Includes Primary Heat; ERR; WAP Presentation; ROFW (.ppt) 
  • Section 6 Includes Assurance 16; Program Fiscal Management; Local Plan; Incidents & Appeals (.ppt)
  • Section 7 Includes Data Practices; Local Plan; Communication, Information & Reports; Self Monitoring; State Monitoring (.ppt)
  • Section 8 Includes EAP/WAP Internal Controls Assessment; Local Plan; Grant Contract; FFY13 Approach (.ppt)