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2013 Online Renewal Information


Collection Agency and Debt Collector Mass License Renewals

Renewing debt collector registrations and collection agency licenses is done through the Collection Agency and Debt Collector Mass License Renewals service described below. The renewal period ends June 30 at 4:30 PM CDT.

If you have not already done so, create an account with Pearson VUE. To create an account, go to www.pulseportal.com. From the "Choose a state to begin" drop-down menu, select "Minnesota." From the "Choose a board to continue" drop-down menu, select "Debt." Under "Licensing Services," click on "Register for an Account." Enter your State ID and PIN and follow the instructions on the screen that appears. If you don't remember your State ID and PIN, click on “Home.” From the "Choose a state to begin" drop-down menu, select "Minnesota." From the "Choose a board to continue" drop-down menu, select “Debt.” Under “Print Licenses/Documents,” click on “Print Your License,” go through the process, and retrieve your state ID and PIN from page 2.

Go to www.pulseportal.com.

Do not use your browser's "Back" button at any point in the process, or you will lose all of the data that you have entered to that point and will need to start over from the beginning.

  1. From the "Choose a state to begin" drop-down menu, select "Minnesota."

  2. From the "Choose a board to continue" drop-down menu, select "Debt."

  3. Under "License Renewals," click on "Mass License Renewals." This will call up the "Login" screen.

  4. Enter your User Name and Password and click the "Login" button.

  5. Next to "License Type," click the "Collection Agency" radio button, then click the "Submit" button.

  6. You will be presented with a list of all the collectors associated with your company whose registrations are up for renewal. Click the checkbox next to each collector whose registration you would like to renew, then click the "Submit" button.

  7. The "Attestation" screen will appear. Read the instructions carefully and note the following:

    If you have changed bonding companies or have changes to your existing surety bond, mail a copy of the confirmation page with the completed original Minnesota surety bond or original surety bond rider and power of attorney form to:

    State of Minnesota
    Department of Commerce
    85 – 7th Place East, Suite 500
    St. Paul, MN 55101

    The surety must notify the Commissioner within 10 days of any notification, change, or claim on the bond

    The Department of Commerce recommends revisiting the “Mass License Renewals” service regularly throughout the renewal period to ensure that you have completed all of your renewals. The renewal period ends June 30, 2013, at 4:30 PM CDT.

  8. Click the “I Agree” button.

  9. The list of renewed registrations will appear. Click the "Submit" button.

  10. The Credit Card Information screen will appear. Enter all requested information. (Note: If your mailing address is in the United States, you do not need to enter anything in the "Country" field.) Click the "Continue" button.

  11. Verify your information on the next screen. If something needs to be added or corrected, click the "Back" button (the one on the page, not the one for your browser). If everything is correct, click the "Submit Credit Card Info" button.

  12. The confirmation page will appear. Please write down the Confirmation ID number and print the page for your records. The Confirmation ID number can be used to check the status of your renewal.